If you are anything like us, you want to be able to talk to the owner of the business, and to deal with a team who knows who you are, and how you do things.
You’ll insist on a provider that understands your industry, fits with your business and hand selects a team of experts to look after your particular needs.
If you are looking for that personal touch, then our QLD branch of FilePro is the best place to be.
If you are looking at new software then check out our blog article Start Right!
FilePro is a full feature product and one that we are confident to recommend to our clients.
There are numerous advantages for a savvy firm to gain by investing in the FilePro product. FilePro is legal software with everything in one place, allowing your whole team to run a file on budget, and with ease, keeping solicitors and support staff up to date with file milestones, limitation dates and compliant at all times
It's the little things that set us apart, the fact that we make sure everything is setup and customised for you from day one. It is also comforting to know that the product you see in the demonstration is the same one including all areas and set up that you will get on day one, no hidden extras.
We offer local Qld training for the FilePro product. Training occurs every month, allowing you to send new users for training when they start, to save you wasting a day getting them up to speed. Staff learn from the experts in FilePro specific workshops aimed at allowing new staff to hit the ground running.
"Staff learn from the experts"
Training staff makes them feel valued and gives them the confidence to utilise their skills to the benefit of the firm from day one.
In 2004 we accepted FilePro’s invitation to represent FilePro in Qld, Northern NSW and the Pacific and it has been a great experience ever since. We're proud to announce that the QLD region is the second largest after Western Australia, who enjoys the patronage of 50% of all firms using computerised systems, in the region.
It's no secret that some template offerings available within the legal industry do not meet the high standard of our industry. We believe in quality over quantity, and have worked with a series of QLS Accredited specialists from each major area of law to concatenate templates into sets that meet the high standards of our clients. These templates have then been professionally coded by our expert level document coders. These same experts are available to you every day to help you bring your firm specific templates into FilePro as part of our support team.
The ongoing cost of the product is charged per file, so that you can recover this cost against the file directly. The cost of a file includes Support, Document updates and FilePro product licencing. All clients are always on the latest version, even those that joined us 10 years ago. A per matter charge is a great way to break costs down to different cost centres, and to know the real cost of the product against each matter.
"Our clients were surveyed and responded that 96% of them would recommend us to other firms."
If you’re interested in personal trusted service and robust software you can count on day in day out, contact us today.”